WEBEYE MOBILE(HK) LIMITED (“we”, “us”, “our”) believe that transparency is the key to any healthy relationship. We appreciate that you trust us with information about you, and we want to be transparent about how we use it.
You own your personal data. Therefore, we offer you several ways to control the privacy of your personal information and we are constantly striving to improve the functions and features needed in order for you to be in control.
We will process your personal data only in accordance with your consent and applicable legislation, such as the GDPR. We are not the data controller for personal data that is processed locally on your device.
If you have any questions, or feel you need any part of this notice explained, please contact us.
When using the app, you will enter certain personal data into the app (such as your email address, when you go to bed and wake up, etc.), some personal data will be collected through your device’s accelerometer (such as your movements), microphone (such as snoring or other noises), camera (pulse), or device location (for weather and sleep location statistics), and some personal data will be derived (such as sleep efficiency and sleep quality).
Depending on what personal data you choose to provide, the data processed within the app may, alone or together with other data, indicate information about your health. Personal data, including health data, may also be collected from other sources. You have control over what data are stored and accessed between the different apps and you can modify these settings at any time.
Additionally, if you create or log into your account through a social media service account, we will have access to certain information from that account, such as your name and other account information, in accordance with the authorization procedures set by that social media service.
Please note that this notice does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with, in or through the app, unless indicated otherwise. We will not be responsible or liable for: (i) the availability or accuracy of such third party apps or sites (ii) the content, products or services on or availability of such third party apps or sites; or (iii) your use of any such third party apps or sites.
We are delighted that you have chosen our app to get better insights into how you sleep and thereby hopefully improve your sleep quality. To manage our relationship and provide the app and thereto related services in a satisfactory and error free manner, we need to process your personal data. Please find more detailed information on how we process your data when we manage our relationship, below.
We use different technologies to collect information, including cookies and web beacons. to collect information about your use of the app and other websites and online services, including your IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the app and other websites and online services, and better understand your online activity. For more information about interest-based ads, including using ad industry tools to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices (if you are in the EU, please visit www.youronlinechoices.eu/). Your mobile device should also include a feature that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.
To protect your health data (i.e. sleep data) from loss you can choose to use our backup service by creating an account in the app. Then, we ensure that your health data is saved even if something happens to the app on your device. We will store all the data available in the app on our secure servers, hosted by Google Cloud Platform, Inc. (Learn more about Google Cloud Platform under “How we share your personal data and who we share it with”.)
We will keep your health data in the backup until you withdraw your consent by deleting your account in the app. If you withdraw your consent we will immediately delete or anonymise your health data. If you unsubscribe to the app, we will keep your data for up to one (1) year, in case you change your mind within this period of time and want to start a new subscription. We will delete or anonymise your data one (1) year after your unsubscription..
As you may understand, this means that your data may be processed both within the United States, as well as in other locations outside the United States. In addition, your data will generally be encrypted during transit and rest, and the data stored bv us and Google Cloud Platform will be pseudonymised.
In some scenarios, we may use your data and personal information to detect, investigate and prevent fraudulent transactions and other illegal activities so as to protect the rights and property of us and others, including to enforce our agreements and policies. If you feel your transaction was declined in error, please contact us for assistance by [email protected]
With your consent, we may use your personal information to facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards. You may opt out of receiving promotional emails from us by following the instructions in those emails or by logging into your account. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
We also use other service providers that may process your data on our behalf. When we communicate with you, for example via e-mail, your e-mail address may be transferred to Google, who provides e-mail and communication services.
You can exercise many of your rights directly in the app or on your device. You are always welcome to contact us directly and we will help you with your request.
You have the right to know if we process personal data about you. If we do, you also have the right to receive information about the personal data we process and why we do it. You also have the right to receive a copy of all personal data we have about you.
If you are interested in specific information, please indicate it in your request. For example, you can specify if you are interested in a certain type of information (e.g. what contact and identification information we have about you) or if you want information from a certain time period.
If the data we hold about you are incorrect, you have the right to have it corrected. You also have the right to supplement incomplete information with additional information that may be needed for the information to be correct.
Once we have corrected your data, or it has been supplemented, we will inform those we have shared your data with about the update, provided that it is not impossible or too cumbersome. If you ask us, we will also tell you who we have shared your data with.
If you request to have data corrected, you also have the right to request that we limit our processing during the time we investigate the matter.
In some cases, you have the right to have your data deleted. You have the right to have your data deleted if:
You can delete specific data points, for example sleep sessions or comments posted by yourself, directly in the app. If you are not using the online backup services you can simply just uninstall the app in order to remove any stored data. If you choose to delete your account (or if you withdraw your consent), please note that while most of your information will be deleted within a few days, it may take up to thirty (30) days to delete all of your information, like the data stored in our backup systems. We may preserve data for legal reasons or to prevent harm.
If we delete data following your request, we will also inform those we have shared your data with, provided that it is not impossible or too cumbersome. If you ask us, we will also tell you who we have shared your data with.
You have the right to object to processing that is based on our legitimate interest. If you object to the use, we will, based on your particular situation, evaluate if our interests in using the data outweigh your interests in the data not being used for that purpose. If we are unable to provide compelling legitimate grounds that outweigh yours, we will stop using the data you object to – provided we do not have to use the data to establish, exercise or defend legal claims. If you object to the use, you also have the right to request that we restrict our use during the time we investigate the matter.
You always have the right to object to, and thus unsubscribe from, direct marketing.
You have the right to withdraw your consent for a specific processing at any time. You can withdraw your consent in the privacy settings by contacting us at [email protected]
Your withdrawal will not affect processing that has already been carried out.
With your consent, we send promotional and other push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Restriction means that the data is marked so that it may only be used for certain limited purposes. The right to restriction applies:
We appreciate the importance of taking additional measures to protect children’s privacy.
We do not knowingly collect personal data from children under the age of 18. If you have reason to believe that a child under the age of 18 uses the app please contact us and we will endeavor to delete that information from our databases.
You have certain choices regarding your personal information, as described below.
How to Submit a Request. To submit an access or deletion request or to opt-out of the sale of your personal information, email us at [email protected].
Additional Information. If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.
For any of the personal information described above, you can request to know what personal information we collected, disclosed and used, and request that we delete your personal information at any time.
To exercise your right to know and right to deletion, please submit a request by emailing [email protected]. We will need to verify your identity before processing your request. In order to verify your identity, we will generally require the matching of sufficient information you provide us to the information we maintain about you in our systems.
Upon verification of your request, we will delete (and direct our service providers to delete) your personal information from our records.
E-mail address: [email protected]
The original version of this Privacy Notice is written in English. To the extent a translated version of the Privacy Notice is in conflict with the English version, the English version shall prevail.